Mrs Helen Love is the Senior Nurse and Practice Manager for Balerno Dental Care, a state-of-the-art dental practice based in Scotland.
“The practice has been using R4 Practice Management Software for about a year,” says Mrs Love. “I have been here for five weeks, so it is still very new to me.
“I use R4 for a lot of day to day tasks including appointments, scheduling, set up of clinics, patient accounts and registration of new patients.
“Having used other Practice Management Software, I’ve found R4 to be a lot quicker and more flexible. You can access information from a few different sources on your control panel, allowing you to choose your preferred method of carrying out a particular task.
“I called customer support recently because of a fault where the computer shut down and froze and we use it 24/7. Carestream Dental came back to me quite quickly and sorted it out. Having the remote access is very handy, especially because I’m new to the system and I don’t know the shortcuts yet. It’s important to be able to get back on track as soon as possible.”
For more information on R4 from Carestream Dental please call
0800 169 9692 or visit www.carestreamdental.co.uk