Overcoming dental anxiety - Dean Hallows

Millions of adults in the UK suffer from dental anxiety.[1] Manifesting in a number of different ways – from the fear of needles to the fear of the sound of the dental drill – dental anxiety is probably the main reason people forgo their regular check-ups.

Whatever the underlying reason, the implications of dental anxiety can be serious. If unchecked, it can lead to people avoiding treatment altogether which, as we all know, can have an incredibly detrimental effect not just on an individual’s oral health, but also their overall wellbeing.  

It also prompts some people into trying ‘DIY dentistry’[2] – from using cheap kits purchased from the internet to more drastic (and ultimately dangerous) methods like using superglue to reattach teeth[3] or using bow and arrows to extract them.[4]

That people feel the need to take such measures indicates the challenges faced by the profession and highlights just how important it is for dental practitioners to find better ways to overcome patients’ fears.

And there are many techniques that can be employed to this end. Perhaps the most recognised, and widely enacted, is the way in which the practice staff interact with their patients. This is particularly important at all stages of treatment, from first entering the practice and being welcomed by kind, approachable and attentive reception staff, to the actual treatment with a practitioner who is considerate, calm and receptive. Interpersonal skills are crucial when dealing with anxious or scared patients and getting to know them, striking up a friendly rapport and listening to their concerns will all help to put them at ease.

Physical environment also plays a major role in assuaging patients’ fears. Designing a dental practice to appear welcoming rather than clinical can immediately change the way in which a fearful patient assesses their treatment. By taking inspiration from spas and hotels, rather than hospitals or laboratories, dental practices can become areas of relaxation rather than sterile fear. This method is entirely viable and can be achieved relatively easily, while maintaining essential cross-contamination protocols.

Investing in high quality equipment can also be an incredibly effective approach. For example, dental chairs are increasingly being designed to offer exceptional comfort for patients. This can truly encourage them to relax – and, in conjunction with relaxing music, distracting screens and noise-cancelling technology, can produce significant results. What’s more, modern chairs can be adjusted smoothly, without any jerky movements or mechanical noise, which allows any work to be conducted calmly and comfortably.

Similarly, a flexible delivery system that can be manoeuvred behind a patient’s head will remove from view any instruments that might cause fear, while still allowing the practitioner to access what they need with ease.

A-dec is renowned for designing dental units that offer practical, reliable solutions to everyday issues. The range of chairs and delivery systems, such as the A-dec 500, offer unparalleled ergonomics for both practitioner and patient, and can transform the look and feel of your surgery.

For more information about A-Dec Dental UK Ltd, visit

www.a-dec.co.uk or call on 024 7635 0901