Hospital turns away 25-stone patient

Practice turns away 25-stone patient

An NHS dental service turned away 25-stone chef suffering unbearable toothache because he was too fat, according to a newspaper report.  Andrew Keitley, 55, was told by staff members at St David's Hospital in Cardiff that the dental chair would not be able to hold his weight. He had disclosed his weight on a registration form at the practice.

The patient alleged a staff member told him: “You'll have to come back when you've lost some weight.” He was informed that the chair at the dental practice could hold a maximum of 21 stone. Mr Keitley said: 'I was shocked. I know I'm a big guy but that's ridiculous. The NHS is meant to be there for patients, any shape or size. I feel completely let down.'

He had first visited the A&E unit at the University Hospital of Wales suffering from terrible tooth pain when a bone became caught in his teeth. He was prescribed antibiotics for an abscess by an emergency dentist and was instructed to seek further treatment for gum disease. He then visited St David's Hospital, which offers free check-ups. Since being turned away Mr Keitley has been treating himself with painkillers.

A spokesman for Cardiff and Vale University Health Board said: 'Dental care is available for all patients, however some of our patients with specific requirements will need to receive their care at the University Dental Hospital in Cardiff rather than in smaller community hospitals such as St David's Hospital.' The spokesman said patients are advised how to access this service during their visit to the dentist.


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