As part of the innovative R4 Software from Carestream Dental, the Text Messaging service is the smart and hassle-free way to remind patients of their upcoming appointments.
Shown to reduce the number of ‘no-shows’ by up to 50%, the service sends out text messages automatically, freeing-up valuable time for staff to concentrate on other tasks.
Any replies from patients are then updated on the system, recording cancellations to ensure practitioners’ time is not wasted and money is not lost through redundant appointment slots.
The service also suits the majority of patients more than reminder phone calls, as they can wait and read the texts when they have time, and are far less likely to miss the message altogether.
With the whole team following the Carestream Dental eXceed programme, you can also expect first-class customer service every time. Modernise and enhance the service you offer your patients with the innovative R4 Text Messaging solution.
For more information, contact Carestream Dental on 0800 169 9692 or visit www.carestreamdental.co.uk
Following an extensive and successful career within dental, medical and healthcare publishing, Erica Kilburn founded E K Communications Ltd in April 2000. EKC is primarily a PR and media agency for the dental market. However, they also work across a number of healthcare markets. The company’s ethos has remained the same; to provide innovative, effective PR and media support, always putting our client’s needs and goals first.
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