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A dental supplier that treats you like an individual
Dr Robert Luke of Buckhurst House Dental Surgery in Sevenoaks, Kent celebrates being one of the winners of The Dental Directory, in association with DENTSPLY, Win a Mini competition.
Dr Luke is delighted to be the proud owner of a brand new Mini Cooper in traditional Mini colours, although it is his wife and Practice Manager Tracey who will be doing most of the driving:
“When we collected the car I drove about five miles and then Tracey took over, she loved it and had a big grin on her face,” he says. “I think I’d now be hard pressed to get the keys from her!”
Dr Luke has been sourcing his dental sundries from The Dental Directory for over two decades, everything from consumables to equipment, and he has enjoyed the long association that the practice has had with the supplier:
“It’s a really good feeling, we’ve had this relationship for a very long time and now quite clearly it’s got even better! A lot of dentists are like me and will stay very loyal to a good supply company; once you’ve got a working relationship, you like to stick with it and it gives you a lot of comfort.
“The reason we like The Dental Directory is that they appear to be real people. So often with other companies you feel like you’re getting pushed from one extension to another, but with The Dental Directory, if you have a question or a problem their team approach it in a way that makes you feel like they care. In a nutshell it’s old school trading, there’s always someone who understands your needs that you can talk to. Therein is the difference and why we have stuck with this company and will continue to do so; I would have bought the equipment from them even if we had not entered the competition.
“Their sales team are always excellent; salespeople can often insist upon seeing you but then don’t have a lot to tell you, but the sales team at The Dental Directory are always very informative and I will always have time for them. We actually found out about the competition through sales representative, Glenn. We needed to source some fairly expensive equipment and he managed to obtain it very quickly. He came down to deliver it and told us of the opportunity to be entered into the draw.
“Tracey had dealt with the ticket activation and so I’d completely forgotten about the competition until we received the phone call. I never imagined that we would win it, and then Tracey came in with her face absolutely white and said, ‘You’ve won the Mini’, to which my first comment was, ‘What Mini?’. You enter this type of competition and never fully anticipate winning, so it’s come as a bolt out of the blue – a very nice bolt indeed.”
For more information, contact The Dental Directory on
0800 585 586, or visit www.dental-directory.co.uk
For your total peace of mind, The Dental Directory has been independently verified as the best priced dental dealer in 2012 and 2013.
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