Social media is now part of all businesses marketing efforts but below you will find 4 reasons why using an online community as part of your marketing plan can also be extremely valuable.

Likes don’t automatically translate to more sales, so when using social media for your business you need to start measuring engagement - how often your audience is interacting with posted content and of course each other through your channel.

With Facebook, Twitter and Linkedin you are faced with a number of challenges, how do you get more visits to your page? Once they do visit, will users engage with a status update, or discuss content you have posted.

Online communities on the other hand, don't have an identity problem. Online communities are organised around clear defined goals and values. Imagine what an established online niche community offers to the business trying to reach a clearly defined audience. By engaging with a targeted community you are filtering out all the white noise and interacting directly.

So why can an online community be a valuable marketing tool for a business?

1. You are marketing your business to your actual target audience. Unlike social media, you know that the audience has interest in the content or message you are trying to get across.

2. When users use a community site, they are doing it for a particular reason, they are interested in the subject and want to learn or share information. There is no distraction of their favourite comedian or band also shouting for their attention. Reaching your audience in a targeted environment, means you can catch them when they are receptive to receiving your message.

3. Engaging on an online community can be risky but if you are seen to offer good service and advice, it will win you plenty of fans and impress the whole community. Communities dislike being sold to but they like being given good customer service and expertise.

4. Being seen to interact with a community that contains your potential customers is extremely important, online communities are a form of social media so marketing your business within a community needs to be a part of your marketing strategy. Anywhere your potential customers engage, has to be seen as a potential medium to increase sales.

Thanks for reading, please let me know your thoughts or get in touch to discuss things further.

Jonny Jacobs

Digital Dentistry Blog on GDPUK.

Trade media has been slow to embrace digital but below you will find 8 compelling reasons why now is the time to embrace digital media. The way we all use and share content has totally changed, with the large majority of people under 40, using only digital mediums when looking for news, information or opinion. Dental publishing is no different.

This change is now picking up speed, with the number of dentists reading and joining GDPUK growing all the time. The start of 2016 saw the site go over 20,000 threads created on the forum, which has produced an impressive library of content and knowledge. As dentists spend the majority of their time online, the companies looking to reach dentists will also do so.

Below are our 8 reasons that you should start embracing digital media.

1. Lead generation / Data

For years advertising in magazines has been based on brand recognition but now with digital you can gather data from who visits your site, or who is interested in your product. The opportunities are endless. We are currently helping with a product trial in conjunction with a leading dental manufacturer who are offering products to our users on a trial basis, in return for feedback on the product. 10 dental practices were successful with their application and have now received the product. By encouraging engagement with our community, the manufacturer is also gathering data and generating potential leads as well as increasing brand awareness.

2. Back Catalogue

Online publishers are constantly publishing content, whether it's blogs, daily news or the 20,000 + threads created by our community. A monthly or weekly magazine, are very rarely stored by anyone for more than a few months and it’s not straightforward to search for a particular article or opinion piece. All our content can be found online.

3. Gain extra exposure

With over 4000 visitors a day to the site, we have a large number of eyeballs looking at our content. Online publishers receive a large number of readers on a daily basis, some of our news articles will receive thousands of views in a week. Instead of a banner being seen once, your ad will get seen numerous times in a month by one user!

4. Visit an exhibition every day of the week!

In the dental industry there are a number of events cropping up on a weekly basis which unfortunately crowd the market for the established shows. Sites like our own often have thousands of visitors a day which is like an exhibition every day of the week, so the value of advertising when compared to exhibiting is exceptional because you are getting thousands of eyeballs on your product or service a day.

5. Measure what works

The ability to be able to measure how many impressions your ad has received or which content is engaging users is an incredible advantage. Digital methods provide real-time results.

6. Experiment with content - Flexibility

Another amazing advantage of digital is the ability to experiment with your ad or content. With our software you can even run more than one ad at a time and advertise two products or services at once. Ads can be tweaked or amended at any time giving tremendous flexibility. Make changes quickly based on real-time metrics and performance. There is no need to wait 12 months to identify what is and what is not working.

7. Community

With a digital community content can be shared instantly. Obviously not everything is going to go viral but when your marketing efforts get shared, it is a great way of increasing engagement and exposure.

8. Control your Sales Funnel

With a well functioning landing page you have extra control in your customer's journey. When an ad appears in a magazine you hope they remember the brand or remember to call you, but with a well designed landing page, you can capture information in a much quicker and less random manner. I have written previously on the importance of a good landing page, read more here.

Thanks for reading, get in This email address is being protected from spambots. You need JavaScript enabled to view it. for further information about GDPUK.com.

Today we are proud to have reached 20,000 topics created on the GDPUK Forum since mid-2008. An incredible achievement from all involved. Thanks everyone for all the contributions to the forum pages over the years and the many interesting topics created. The site continues to foster a special atmosphere and relationship between dentists throughtout the UK. The forum exists because of the community, the many different contributors to the site (979 different ones last year) plus of course the thousands of dentists who read the site on a daily basis.

As you can see from the image above, there has also been 226,000 posts on the 20,000 topics created, which means on average there are just over 11 replies to each thread, which again demonstates how much everyone cares about dentistry in the UK and how it is natural for colleagues to want to help or guide each other. We hope all this help over the years has improved the level of dental care and professionalism and that the forum continues to be an incredibly useful resource for many years to come. 

Thanks to all the moderators of the site for keeping on eye on any controversial threads, thanks also to our webmaster Steve, who keeps all the forum software ticking along. A huge thanks, to the site owner Tony Jacobs whose vision and passion for dentistry in the UK, has kept the GDPUK community together and reaching amazing landmarks like today!

Bring on the next 20,000 topics :)

I saw this advert on Youtube the other day when it appeared before a Youtube video that I subscribe to. I was waiting to watch the latest Vlog from Casey Neistat, when this advert really caught my attention. It caught the attention because of one simple theme, a theme that has been used for centuries. The advert told a story, something humans have been doing for ever. Watch the story about LeeFest below. Further information about LeeFest can be found below the video.

http://leefest.org.uk/holding/index.htm

Brands using storytelling is far from a new concept and obviously just telling a story doesn’t make you a fascinating brand but if a story is presented in the right way, it adds something different to what you are offering and makes you stand out from the crowd.

Thinking deeper about the LeeFest advert which as you have hopefully seen is actually for Android devices, I wasn't thinking I want an Android phone or I must get on Google but that the advert managed to catch my attention and pull me into a awesome story and that was why I liked it. Yes it makes my mind aware of the Android brand but I didn't feel like I was being sold to, I just got taken in by a simple tale and I think that is something we all get attracted by. Examples crop up in our everyday life all the time. This could be a Facebook post someone shares, an advert like I am sharing in this blog or a great story shared between friends down the pub (old skool!). The perfect example was from a few weeks ago when the John Lewis Xmas advert was released, it was eagerly anticipated and everyone quickly had an opinion on it. I am sure the advert has been shared an amazing amount over social networks. Read more here. The advert told a story, which got people talking and exchanging views, whether they liked the advert or not!

I have never followed anyone's vlogs before on a consistent basis until I started watching the earlier mentioned Casey Neistat on Youtube and I think the reason I have found them so enjoyable and addictive is because each vlog follows his daily life in NYC as a businessman and filmmaker and it always involves a story or an adventure. He has a fantastic ability to tell a story within a few minutes, with his unique personality shinning through. This skill to tell stories through Youtube has made his channel gain 1.5 million subscribers and has led to many opportunities that I am sure he uses to his advantage to improve his brand (which is him), as well as setting up the video based social network Beme, which also has the theme of storytelling as the main aim!

So what is our story? GDPUK was established in 1997 by Tony Jacobs when he realised that dentists in the USA were talking to each other over email on a regular basis but there was nothing similar in the UK. Tony wrote a letter to the BDJ to see if other like minded dentists wanted to network and discuss dentistry over email, he supplied his email address and colleagues started emailing him! As simple as that. GDPUK was born. These emails then evolved into a Yahoo mailing list which eventually carried text advertising and then in 2008 our current site was born and we haven’t looked back since. As we approach 9500 members and over 220,000 posts on our forum, we would like to think that we still have a community spirit and that all members feel part of something that has made a positive impact on UK Dentistry. Colleagues have been brought closer together and have made friends for life. Plus they get to help their fellow dentists and offer plenty of advice! The GDPUK story is still evolving and we can’t wait for what the next chapter will bring.

Do you or your brand have a story to tell? How can you get your message across in a different way that attracts the audience you are looking for? What story can you share with your potential or current clients?

On Wednesday the 7th of October, GDPUK were invited to the launch of Denplan’s new TV advert which will air on our screens from Saturday night (10th Oct) and will run for approximately 3 weeks.

The campaign demonstrates Denplan’s huge investment and commitment to dentistry and the dental practices that they work with. An impressive £1.2 million has been spent on this campaign.

After a short consultation period, Denplan have used the advertising agency “brothers and sisters” to design the advert. Established since 2008, they have a number of famous campaigns in their portfolio including the Thierry Henry advert that aired this year which can be viewed below. Great advert, especially the part when he joins Alex Ferguson and Brian Kidd on the Old Trafford turf!

The Denplan advert

So what does the advert entail? It shows a young man taking a selfie on a day out but everytime he smiles, he snaps his horrendous teeth. These teeth are obviously quite extreme to get the message across and were created by the special effects team at Fangs Fx. (If you click on the link, it gives you a great idea of what they are capable of!) So the bloke starts coming up with ways to cover his teeth, eg putting his cat in front of his mouth or putting his hand in front of his teeth. The producers behind the advert have gone for something that will make the viewers smile and also gets people interacting, which seems to be the current trend for TV adverts, as exposure is limited with the way we all watch TV these days. Let us know what you think, when the advert airs over the weekend? Does it make you smile?

The aim

Denplan would like to increase brand awareness, plus of course help Denplan’s member practices stand out in the competitive market of attracting / retaining patients. Practices have been sent a large amount of marketing material that will be used to engage with patients, so in conjunction with the advert, it will provide excellent opportunities to talk to their patients and forms a part of their practice marketing.

Denplan conducted some selfie research which gives further credence to the campaign. A YouGov survey revealed that a staggering 5.6 million selfies are taken in an average day by adults online which equates to an incredible 2 billion plus per year!  Three quarters (74%) of adults have worried about how their teeth look in photographs and a third of adults (33%) have smiled but purposely not shown their teeth due to being embarrassed by them, so selfies and smiles was an easy place for Denplan to focus their efforts. 

The Impact

So from a dental perspective, what impact will this bring on UK Dentistry? A few thoughts to consider:-

1. Obviously there will be a huge impact for Denplan dental practices but will other dental plan providers also receive a boost? I believe it gets people thinking about their teeth and their dentist, so its a positive piece of marketing for all dental practices.

2. It is fantastic to move away from traditional tv dental advertising and instead Denplan have embraced a modern and fresh approach…. Everyone at the event agreed that this was a brave move and the small crowd were certainly positive about the message that Denplan are hoping to achieve.

3. The use of social media and a hashtag #doitforyourselfie taps nicely into a younger, celebrity obsessed crowd but if it gets the public visiting the dentist on a more frequent basis and talking about dentistry in a positive light, then surely this is a good thing? Dr Roger Matthews (Chief Dental Officer) of Denplan mentioned that motivation is key with patients and he believes that running this campaign could be a great way of motivating patients to visit their dentist on a regular basis and that is obviously the overall aim of the campaign.

4. Dentists are often negatively portrayed in the media but I believe it is refreshing to see a slightly humorous take on the Dental world but with a positive message that people in Britain our proud of their smiles and possibly the work dentists have done on their teeth? This will hopefully be demonstrated over the next few days, as the public share their selfies on www.doitforyourselfie.co.uk. Already a number of selfies have been uploaded!

Unfortunately I can't provide a copy of the advert just yet but I will update this blog with the advert once it has had its premiere. Over the next few days we will be keeping a close eye on the microsite, to see whether it captures the public imagination and the general reaction from the dental community on social media. We certainly hope it does capture the imagination and as stated previously, it achieves the positive message that Denplan are striving for. Please let us know what you think and how the advert will be received?

** Blog now updated**

The advert is due to be shown at 15:28 on ITV1 on Saturday afternoon.

#doitforyourselfie

www.doitforyourselfie.co.uk

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“You can’t manage what you can’t measure.” (Peter Drucker)

On a number of blogs I have written over the last few years, I have mentioned one huge benefit of advertising online and that is accountability and the fact that transparency can be seen as a huge advantage to the marketing team.

Having the ability to track or getting feedback from your ads is critical. Other advertising forms can be hard to track; using display ads means you can receive weekly or even daily updates. This kind of information tells you whether your advertising/marketing effort is succeeding or you need to tweak it. Feedback reports can guide you to better strategies and more successful marketing.

Experienced marketers say that one of the greatest benefits of online advertising is its measurability and the information it provides about your audience. It is a win-win situation, you can learn about your visitors while they are getting to know you. This means you are getting instant input about the effectiveness of your campaigns which can then be quickly modified to increase conversions and sales.

Online marketing is wildly more measurable than offline marketing but it is still marketing, as we are all aware humans are complicated and unpredictable, I just think it appeals to the marketer’s brain and budget constraints that there is a huge benefit to receiving reports and statistics to show for their marketing spend.

We have just returned from the BDIA Dental Showcase, it was great to catch up and chat with a range of people in the Dental family. When it came to the subject of online marketing, they kept coming back to accountability and the fact that since they had embraced digital advertising; they were increasingly getting a better idea of which campaigns worked and which media platforms to use.

It is still too early to make a final judgement but I believe the appeal of greater measurability and accountability in online marketing is beginning to pick up further support from the dental marketing community. What do you think? Is it true that you cant manage what you can't measure? Look forward to hearing your thoughts.